Policies

TERMS AND CONDITIONS

OVERVIEW
BoatBeatZ.com is operated by Lunch Pail Projects, LLC. Throughout the site, the terms “we”, “us” and “our” refer to BoatBeatZ.com. BoatBeatZ.com offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

  • We do not offer satisfaction returns or returns for sizing/fitment/compatability.
  • Items must be returned in their original, unused condition and in their original packaging.
  • All returns must be pre-authorized. To request a return, contact us with the following:
    • Order date
    • Order number
    • Name and email address
    • Product you wish to return and the reason for the return
  • Shipping charges will not be refunded on unclaimed/refused/undeliverable packages.

Please allow seven business days from the date we receive your package for us to process your credit or replacement.

To be eligible for a return, your item must be in the same condition that you received it, unused, with all tags/labels/stickers, and in its original packaging. You’ll also need the receipt or proof of purchase.

You must contact us to initiate a return request. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at BoatBeatZ@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.

GIFT CARDS, DISCOUNTS AND PROMOTIONS

The BoatBeatZ.com.com Online Service Agreement applies.

SHIPPING AND INVENTORY INFORMATION

We do not keep all merchandise in inventory. Many of the products we sell are shipped via manufacturers or distributors/suppliers. On rare occasion, products may be located overseas. In those cases, shipping times can vary from several days to several weeks. We appreciate your patience and will do our best to assist with any questions regarding longer shipping times.

We cannot guarantee that a product listed as "In Stock" will actually ship right away, as inventory can change from day to day. In rare cases, a product may be in stock when you place your order and sold out by the time your order is processed. Please note: any items not in stock when you place your order will be shipped immediately when received from the manufacturer or distributor/supplier.

On the rare occasion that an item in your order is placed on back-order by the manufacturer or distributor/supplier, we will notify you and ship it to you as promptly as possible. Back-ordered products typically come into stock within one-to-four-weeks, but can occasionally take longer. If your order is not ready to ship within 30 days, we will send you an update by email, at which time you may request a full refund.

Please note that we make every effort to ensure only in-stock items are available for purchase on BoatBeatZ.com, but cannot guarantee distributor/supplier changes in inventory without notice.

CUSTOMS AND IMPORT DUTIES INFORMATION

You may be subject to import duties and taxes, which are levied once the package reaches your country. Additional charges for customs clearance must be borne by you; BoatBeatZ.com has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. It is your responsibility to know the laws of your country and community as they apply to specific products. We will not be held responsible nor will we issue credit for items seized by the customs service of any country.

CUSTOMER CARE

BoatBeatZ.com will make every effort to respond to your customer queries, feedback and order information as quickly as possible. However, due to fluctuating order volume, there may be delays in our response time to your request. Please submit any requests by using the form located on our Contact Us page. If you prefer, you can also send us an email at BoatBeatZ@gmail.com.

PROMOTIONS TERMS AND CONDITIONS

Promotions are sales, deals, discounts, promo codes and similar pricing programs. We may introduce other price-reducing incentives intermittently, which will also fall under these terms and conditions.

Only one promotion can be applied to each product purchased from the website. No additional discounts can be applied to items already on sale. All promotions have an expiration date and time. You must place your order before the expiration date / time. We do not guarantee promotions after the expiration date. Returns for refund on items purchased on promotion will nullify your promotion savings. Please note, that if you wanted to return a product that cost less than the promotion savings total, you will not be eligible to receive a refund. This rule does not apply to exchange of exact item purchased. If one of the products is broken or defective, we will exchange it, for an identical replacement, free of charge within 30 days from date of purchase.

PRIVACY POLICY

This privacy notice discloses the privacy practices for BoatBeatZ.com. This privacy notice applies solely to information collected by this website. It will notify you of the following:

  • What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  • What choices are available to you regarding the use of your data.
  • The security procedures in place to protect the misuse of your information.
  • How you can correct any inaccuracies in the information.

Please note that this policy applies only to BoatBeatZ.com and not Shopify (web host), credit card processing companies (for orders), shipping companies, etc.

Information Collection, Use and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via the order/checkout process, email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your order or customer service request.

Unless you ask us not to, we may contact you in the future to tell you about new products, sales, discounts and promotions. You will always have the option to opt-out at any time by clicking the “unsubscribe” link at the bottom of the email, or by contacting us at BoatBeatZ@gmail.com. You may also request to:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Only employees who need the information to perform a specific job (for example, processing an order or responding to a customer service request) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Links

This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys and Contact Forms

From time-to-time, our site may request information via surveys, contact forms or similar. Participation in these is completely voluntary and you may choose whether to participate and, therefore, disclose this information. Information requested may include contact information (such as name and mailing address) and demographic information (such as zip code). Contact information may be used for purposes of monitoring or improving the use and satisfaction of this site, or for communicating about company services.

Registration and Password

You are responsible for maintaining the confidentiality of your information and password. You shall be responsible for all uses of your registration, whether or not authorized by you. You agree to immediately notify BoatBeatZ.com of any unauthorized use of your registration or password.

If you feel that we are not abiding by this privacy policy, you should contact us immediately at BoatBeatZ@gmail.com.

LEGAL TERMS

Copyright

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, and software, is the property of BoatBeatZ.com or its content suppliers and protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this site is the exclusive property of BoatBeatZ.com and protected by U.S. and international copyright laws. All software used on this site is the property of BoatBeatZ.com or its software suppliers and protected by U.S. and international copyright laws. The reproduction, modification, distribution, transmission, republication, display, or performance of the content on this site is strictly prohibited.

Trademarks

BoatBeatZ.com and other graphics, logos and service names are trademarks of Lunch Pail Projects, LLC, d/b/a BoatBeatZ.com. BoatBeatZ.com's trademarks may not be used in connection with any product or service that is not BoatBeatZ.com's, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits BoatBeatZ.com. All other trademarks not owned by Lunch Pail Projects, LLC d/b/a/ BoatBeatZ.com or its affiliates that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by BoatBeatZ.com or its affiliates.

Use of site

You may use or download material displayed on this website for noncommercial, personal use only. You must retain all copyright and other proprietary notices displayed on the materials contained in the website. This website or any portion of this website may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any commercial purpose without express written permission by BoatBeatZ.com. You may not use any "page-scrape," "grabber," "spider," "robot," "deep-link" or any other program, automatic device, algorithm or methodology which accomplishes the same things, in order to access, acquire, copy, or monitor any portion of this website. Any use of the website which results in the depletion of website infrastructural resources is prohibited. When you use the website for an authorized purpose, you should include all proprietary notices without changing or hiding them. BoatBeatZ.com, Lunch Pail Projects, LLC and its affiliates reserve the right to refuse service, terminate accounts, and/or cancel orders at its discretion, including and without limitation, if BoatBeatZ.com believes that customer conduct violates applicable law or is harmful to the interests of BoatBeatZ.com and its affiliates. Please check these Terms from time to time, as BoatBeatZ.com may change the Terms without notice and such changes are effective as of the time of posting.

Reviews, comments, stories

BoatBeatZ.com may enable its users to post reviews, comments, stories and other content to the site. By posting reviews, comments, stories or other content to the site, you grant BoatBeatZ.com and its affiliates a non-exclusive, royalty-free, perpetual, irrevocable and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivatives works from, distribute and display such reviews, comments, stories or other content throughout the world using any media. By submitting your name with any review, comment, story or other content to BoatBeatZ.com, you expressly state that you grant BoatBeatZ.com and its affiliates and sub-licensees the right to use the name that you have submitted. You further state and warrant that your posting of reviews, comments, stories and other content to BoatBeatZ.com site as well as any future usage, reproduction, modification, adaptation, publishing, translation, creation derivatives works from, distributing and displaying will not infringe upon or violate the rights of any third parties. You further state and warrant that the holder of any rights, including, but not limited to, moral rights to such content, has completely and effectively waived all such rights and validly and irrevocably granted you the authority to grant the license as described above. You also permit any subscriber to access, display, view, store and reproduce such content for personal use. Subject to the foregoing, the owner of such content placed on BoatBeatZ.com site retains any and all rights that may exist in such content.

Copyright complaints

BoatBeatZ.com and its affiliates respect the intellectual property of others. If you believe that your work has been copied in a way that constitutes copyright infringement, please contact us in writing at BoatBeatZ@gmail.com

Risk of loss

All items purchased at BoatBeatZ.com are being shipped in accordance with a carrier's shipping contract. This means that the risk of loss and the title to such items is going to be passed to a purchaser upon our delivery to a carrier.

Disclaimer

This site is provided by BoatBeatZ.com on an "as is" basis. BoatBeatZ.com makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site. To the full extent permissible by applicable law, BoatBeatZ.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. BoatBeatZ.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. You may view or use BoatBeatZ.com subject to the terms and conditions of this Agreement. You may download or print a copy of any information provided by BoatBeatZ.com for your personal use only. Any other use in framing, downloading, or printing a copy of any information provided by BoatBeatZ.com is expressly prohibited unless prior written consent is specifically provided by the holder of the copyright of the information and by BoatBeatZ.com. BoatBeatZ.com does not guarantee or warrant that BoatBeatZ.com is free of viruses or other code containing destructive properties. You are responsible for implementing reasonable measures to prevent the loss of code or data belonging to you. BoatBeatZ.com does not assume any responsibility for your use of BoatBeatZ.com. The information contained in BoatBeatZ.com may change rapidly. The information contained in BoatBeatZ.com may be out of date, and may contain incorrect or incomplete information, or typographical errors. BoatBeatZ.com does not make any expressed or implied warranties, representations, or endorsements, including any warranties of title or noninfringement of third parties' rights, or implied warranties, of warranties of merchantability and fitness for a particular purpose with regard to any information or merchandise provided by or through BoatBeatZ.com, except as otherwise specified by BoatBeatZ.com. BoatBeatZ.com does not warrant the accuracy, timeliness or usefulness of any information or merchandise provided by or through BoatBeatZ.com. BoatBeatZ.com is not liable to anyone for any act or omission taken in reliance upon any information provided by BoatBeatZ.com. You agree to fully defend and indemnify BoatBeatZ.com from any legal action arising out of your illegal uses of BoatBeatZ.com and/or its products or services. BoatBeatZ.com may contain links to websites operated by other parties. Other websites may provide a hypertext link to BoatBeatZ.com. BoatBeatZ.com is not responsible for the content or performance of those websites. BoatBeatZ.com does not operate or control those websites, and does not endorse or warrant any information, products or services provided through those websites.